Patients have the opportunity to feedback on the service they receive after every interaction with the practice. Patients can feedback using the paper forms in reception, online via the I want great care website and now via text message.
Patients are asked if they would recommend the practice to friends and family:
Results for June 2018
Responses: 268 (256 text messages, 1 via I want great care and 11 paper forms)
Extremely Likely: 205
Neither Likely nor Unlikely: 5
Extremely unlikely: 0
The results of this survey are shared with NHS England on a monthly basis.